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Hotels & guest service

Hospitality Scheduling Software for Hotels and Service Teams

Schedule employees, track attendance, manage labor costs, and coordinate hospitality operations from one workforce platform.

Built for hotels, resorts, hospitality groups, event venues, restaurants, and guest service teams.

30-day free trial on every plan, then Starter from $4/seat per month ($3.60 billed yearly). Mobile access included for staff and managers. View pricing.

  • 30-day free trial
  • Rotating shifts
  • Attendance included
  • Multi-property ready
  • Rotating shifts
  • Seasonal staffing
  • Weekend coverage
  • Attendance tracking
  • Multiple departments
  • Multiple locations

Property roster by department

Front desk, housekeeping, F&B, and events on one published grid. Teams see the same official schedule on web and mobile.

Weekend roster published

Front desk and F&B teams notified.

Harbor GrandPeak weekendDraft
Role / deptFri14Sat15Sun16Mon17
Front desk

Concierge · AM

32h

Open
Housekeeping

Rooms · Day

36h

Turnover · Eve

28h

Open
F&B

Banquet · PM

30h

Events

Setup · Sat

24h

428h scheduled·Sat banquet coverage watch

Publish

Guest experience

Keep Guest Operations Properly Staffed

Great guest experiences depend on having the right people available at the right time. Heyshift helps managers improve shift coverage, reduce scheduling conflicts, monitor attendance, adapt to changing demand, and maintain service standards.

  • Improve shift coverage

    See open roles and headcount needs while building the week, not after check-in rush starts.

  • Reduce scheduling conflicts

    Availability and leave on the same grid before you publish peak weekend windows.

  • Monitor attendance

    Clock data tied to published shifts for managers reviewing planned vs worked.

  • Adapt to changing demand

    Open shifts and quick publish updates when guest volume or events shift.

  • Maintain service standards

    Department leads share one roster so front desk, housekeeping, and F&B stay aligned.

Hospitality scheduling dashboard with weekly shift grid, property locations, and labor context in Heyshift

Labor cost insights

Guest-ready staffing

Simplify Hospitality Workforce Scheduling

Hospitality operations deal with changing guest demand, last-minute schedule changes, seasonal staffing swings, attendance gaps, and overtime management. Heyshift helps hospitality teams stay organized with scheduling and attendance in one platform.

  1. Weekend and peak windows understaffed across departments

    Rotating shift templates and one publish path so front desk, housekeeping, and F&B share the same week

  2. Last-minute changes lost in group chats

    Publish once; updates hit mobile and web on the official roster

  3. Seasonal demand spikes with no shared staffing plan

    Copy-week, availability, and open shifts before guest volume jumps

  4. Attendance that does not match the schedule managers approved

    Clock-ins, breaks, and worked hours linked to published shifts

  5. Overtime and labor cost surprises after the week closes

    Scheduled hours and coverage signals while you build Fri–Sun staffing

One workflow

Scheduling and Attendance Together

Spreadsheets, group chats, and separate attendance systems force managers to rebuild truth every week. Heyshift combines employee scheduling, attendance tracking, workforce visibility, and labor insights in one operational workflow.

Typical hospitality stack

  1. 01Weekly rota in spreadsheets
  2. 02Schedule changes in group chats
  3. 03Attendance in a separate system
  4. 04No live view of hours vs plan

On Heyshift

How it connects

One operational surface for property managers

  • Employee scheduling

    Build and publish official property rotas, not version five of the same spreadsheet.

  • Attendance tracking

    Clock-ins, breaks, and overtime tied to published shifts for planned vs worked visibility.

  • Workforce visibility

    See who is scheduled, who clocked in, and where coverage is thin before guest arrival peaks.

  • Labor insights

    Scheduled hours and labor context beside the grid while managers still have time to adjust.

Diagram linking hospitality shift scheduling and attendance tracking in one Heyshift workflow
Venue types

Built for Hospitality Operations

From boutique hotels to multi-property groups, Heyshift matches how hospitality teams staff departments and locations.

  • Full service

    Hotels

    Coordinate front desk, housekeeping, and operations teams.

    • Front desk
    • Housekeeping
    • One publish
  • Multi-dept

    Resorts

    Manage workforce schedules across departments and seasons.

    • Seasonal staff
    • Multi-shift
    • Mobile roster
  • Variable demand

    Event Venues

    Handle changing staffing requirements for events and peaks.

    • Event coverage
    • Open shifts
    • Quick publish
  • Multi-property

    Hospitality Groups

    Coordinate scheduling across locations and brands.

    • Multi-location
    • Site compare
    • Group view
  • Service ops

    Guest Service Teams

    Improve workforce visibility and attendance tracking.

    • Coverage
    • Attendance
    • Labor context
Operator outcomes

Why Hospitality Teams Choose Heyshift

Teams want faster schedule builds, reliable weekend coverage, and hour visibility before overtime hits payroll.

  1. Reduce Scheduling Time

    Build schedules faster and more efficiently with templates and copy-week.

  2. Improve Shift Coverage

    Ensure proper staffing during peak periods and special events.

  3. Track Attendance

    Monitor attendance and worked hours in real time beside the roster you published.

  4. Manage Multiple Locations

    Coordinate teams across properties and venues from one dashboard.

  5. Improve Workforce Visibility

    See staffing and attendance data from one dashboard across departments.

FAQ

Hospitality scheduling software FAQ

Questions from hotel managers, operations directors, and venue leads evaluating hospitality employee scheduling software.

Get started

Staff your next hospitality week from one roster

Start a 30-day free trial or book a walkthrough for shift coverage, attendance, weekend staffing, and multi-property coordination without spreadsheet rotas.